You Got a Five-Star Review, Now What?

Recorded On: 11/16/2021

You Got a Five-Star Review, Now What?

Recorded 11/16/2021

Industry Solutions Series Webinar sponsored by Weave Communications

Presenters: Ryan White and Dexter Vowles

CEUs: 0.05 AAA CEUs

Duration: 40 Minutes


You just got a five-star review and it feels great! Validation that your practice is doing things right. But after a few moments of celebration, are you going back to the regular day or utilizing these great reviews to help generate more patients? Reviews—both positive and negative—are advertisements for your practice and can be leveraged as marketing opportunities to increase your SEO ranking and attract new patients. 

Learning Objectives
Upon completion, each participant in the eAudiology Web Seminar will be able to:

1. Leverage positive reviews in their marketing efforts.
2. Turn negative reviews into marketing opportunities.
3. Develop a review strategy to help attract new patients.

Sponsored by:



Ryan White

Ryan, Weave's Senior Medical Marketing Manager, has spent the last decade helping practices optimize their marketing processes and utilizing tech in the efforts. Before coming to Weave, Ryan worked for a medical manufacturer, where he helped practices increase their revenue through engaging marketing campaigns. Additionally, he spent the last three years helping practices utilize free digital marketing channels to attract new patients. Ryan currently resides in Salt Lake with his wife and two kids. In his spare time, he is either canyoneering in the deserts or continuing his life-long search for the best Mexican food in the United States. 


Dexter Vowles

Dexter joined Weave in July 2021, overseeing Weave’s go-to-market efforts within the Audiology and Hearing industry. Prior to Weave, Dexter worked for CaptionCall where he helped to build a large partner/provider program working with practice owners nationwide. This program was responsible for helping hundreds of thousands of hearing-impaired people communicate better on the telephone.  When not working, Dexter enjoys traveling with his wife Maren, sometimes bringing along their three children. Dexter lives near Eugene, Oregon and is often found exploring the forests around his house and hiking to waterfalls.

Employees of Weave Communications


Recorded 11/16/2021
Recorded 11/16/2021
Industry Solutions Series Webinar Survey
2 Questions
10 Questions  |  Unlimited attempts  |  8/10 points to pass
10 Questions  |  Unlimited attempts  |  8/10 points to pass
0.05 AAA credits  |  Certificate available
0.05 AAA credits  |  Certificate available CEU Certificate